Friday, August 19, 2005

Turn your photos into real postage with PhotoStamps

Turn your photos into real postage with PhotoStamps.

PhotoStamps are an exciting new product that lets you take your own images or photographs and turn them into real U.S. postage! To create PhotoStamps all you need to do is upload a photo, customize it using our fun, easy-to-use interface, and place your order. Our customization interface allows you to zoom, move, and rotate your image, and then select one of 10 different border colors to match your image perfectly. You may purchase PhotoStamps in one of seven different postage denominations ranging from 23 cent postcards to 37 cent regular first class to 3.85 for packages, to meet all your mailing needs.

Whether you have a wedding to announce, a new baby in the family or a photogenic pet, PhotoStamps are a fun and easy way to add a personal touch to everything you send in the mail! You can also give them as unforgettably unique gifts, or keep them and frame them so you and your family can treasure your PhotoStamps for years to come!

PhotoStamps from Stamps.com are valid U.S. Postage, based on a technology called PC Postage. Stamps.com, the company behind PhotoStamps, has been a United States Postal Service approved provider of PC postage since 1999. When PhotoStamps first launched in 2004, it was the first ever customized postage product in the United States. To date, over 4 million PhotoStamps have been sold!

Turn your photos into real postage with PhotoStamps.

Tuesday, August 09, 2005

USPS makes its rate case

Print Official USPS postage using your PC at home. Free trial worth $80 available.

When the U.S. Postal Service filed for a 5.4% average rate increase on April 8, the announcement was almost anticlimactic. Only six months earlier, observers were predicting an increase of as much as 18%. "You have to tip your hat to the Postal Service for holding down costs," says Jerry Cerasale, the DMA's senior vice president for government affairs. "No one likes postal rate increases, but this is better than most."

An increase is still an increase, though. If the proposed rate case is enacted in January 2006 as requested, the cost of sending a piece of Standard (nonletter) Mail will rise next year from $0.34 to $0.36, and Standard Mail Enhanced Carrier Route rates will go from $0.19 to $0.20. newschannel continued from cover Just about all other classes of mail will see comparable rate increases as well (see chart at right).

But because the proposed increases are lower than originally anticipated, and because mailers have known that an increase was imminent for 2006, so far no one is predicting that catalogers will race to push up their early-2006 mailings to late 2005.

"Years ago catalogers fearing a postal increase might have rushed to get mailings out in December to avoid having to pay the new rates in January," says Jeff Kelly, a senior vice president for Peterborough, NH-based list services firm Millard Group. "But times have changed." Marketers have learned that it doesn't pay to stuff mailboxes in the fourth quarter, he adds.

"These postal increases seem to come around every two or three years," Kelly says, "and like it or not the Postal Service is the only game in town."

That may be so regarding delivery of catalogs, but the USPS has plenty of competition when it comes to parcel delivery.

"Shippers are hungry," says Mark Taylor, CEO of Plymouth, MI-based shipping systems provider Taylor Systems Engineering Corp. "FedEx, UPS, and DHL are currently targeting large catalog companies to compete with the Postal Service."

Taylor says that ground rates for the three major carriers are on average $1.49 more per pound than those of USPS. But he believes that the carriers will use the pending rate hike as an opportunity to negotiate with - and win the parcel business of - USPS clients. (For tips on how to benefit from the opportunity, see "Negotiating a better parcel carrier contract," page 38.)

Another reason that mailers aren't panicking may be that the USPS has said that it could withdraw its request for a rate increase - if Congress repeals Public Law 108-18, which calls for an increase in the amount of money the Postal Service needs to put into the Civil Service Retirement System escrow fund. (See "Postal reform: the saga continues" in the January issue.)

"We have been hearing that a new bill is being put together to try to overturn the escrow situation," says Charley Howard, vice president of postal affairs for San Antonio, TX-based database services provider Harte-Hanks. "The word is that both the House and the Senate want to repeal the military retirement fund."

Likely scenarios

Few are betting the proverbial farm that Congress will overturn the law in time; Howard, for instance, thinks there's only a 25% chance that the law will be repealed. In the meantime, intervenors - organizations and individuals who want to testify regarding the rate case - have until May 2 to request a waiver of the rate hike.

The next step is the preconference hearing, scheduled for May 5. "The prehearing conference is a chance for all the parties to identify themselves formally as intervenors and to state whatever opinions they may have about the case," says USPS spokesperson Steven William. It also allows the USPS attorneys to state how they would like to proceed, such as scheduling a settlement meeting for the parties to informally discuss matters.

From there the USPS has up to 10 months, by law, to deliberate the rate case. The Postal Rate Commission (PRC) then submits a recommended decision to the USPS board of governors.

The DMA's Cerasale believes that one of two compromise scenarios is likely to develop before January 2006. The first could result in only a 2.7% increase in almost all mail rates, or half of the proposed rate case. The second scenario, which he believes is more likely, would delay implementation of the rate increases until April 2006. This would allow postal officials more time to try to get Public Law 108-18 repealed.

More calls for reform

In what may be a first, mailers aren't blaming the USPS for the proposed rate hike. "It's not about the problems within the Postal Service. It's solely about making up the money owed in escrow for retirement benefits," Howard says. "The bottom line is that the Postal Service is making money, but the government will just not let them off the hook" in regard to the escrow fund. Howard points out that the USPS closed out fiscal 2004 by erasing a $200 million loss and posting a $1.2 billion gain.

"The rate increase is a direct result of a Congress that has failed to act," says Mike Muoio, CEO of Oshkosh, WI-based multititle mailer Miles Kimball. "Congress has proven that they do not understand the overall importance of the mail, by putting less money into the Postal Service, and it will have a damaging overall effect on an industry that is fundamental to Congress."

Chris Bradley, president of Portland, ME-based bedding merchant Cuddledown, agrees. "In general, whenever postal costs go up, you mail less. The real issue for our industry is will people be motivated enough to contact Congress to try to reverse this unfair treatment."

Many in the industry hope that the Postal Service's dilemma will finally call attention to the need to reform the agency. For 10 years, Rep. John McHugh (R-NY) has been trying to get Congress to pass a reform bill that would give the USPS flexibility to compete with private carriers and to run more like a business, among other changes (see "Postal reform gets rolling," below).

"For too long people looked at the Postal Service with an 'if it ain't broke why fix it' mentality," Harte-Hanks' Howard says. But with the escrow situation, he and other mailers think it's evident that the system is indeed "broke."

As far as Bradley's concerned, the federal government's failure to "do the right thing" regarding reform in general and Public Law 108-18 in particular has not only been grossly unfair to the Postal Service but also has hurt the catalog industry. "Catalogers have been paying the burden of history for a long time," Bradley says. "If Congress won't take action, then we have to."

Print Official USPS postage using your PC at home. Free trial worth $80 available.

COPYRIGHT 2005 PRIMEDIA Business Magazines & Media Inc. All rights reserved.
COPYRIGHT 2005 Gale Group

Saturday, August 06, 2005

The USPS Wants Your Business

Print Official USPS postage using your PC at home. Free trial worth $80 available.

Direct mail is alive and well and the U.S. Postal Service wants to help you send more of it. That's the message U.S. Postmaster General Jack Potter brought to attendees of the Chicago Association of Direct Marketing's DM Days last month.

"We're interested in every dollar," he said. "Gone are the days that we are going to sit on our monopoly." Toward that end, the USPS has done things like enhance its Web site, to allow more companies to do business with the postal service online. And it's installing numerous self-service postal centers around the country, including 24 in the Chicago area. The automated kiosks will allow users to do 80% of what they can do at a post office without human intervention.

A customized mail initiative, to help mailers utilize more unusual and creative formats, already has been successful for some companies, such as Krispy Kreme. The doughnut chain saw an impressive 11% response rate for people bringing a doughnut box they received in the mail into a retail outlet and making a purchase. The postal service also is working to become more fiscally sound by trying to attain pricing flexibility.

"We need to be able to project costs and adjust rates on an annual basis," Potter said, noting that this would avoid the "rate shock" that hits many mailers when postal rates go up. The ability to make infrastructure changes is also needed, he said, which may include closing some post offices that are inefficient. The USPS now has some 2,500 post offices that serve fewer than 200 people, and more than 4,500 that make less than 200 deliveries a day. Hard copy direct mail is here to stay, Potter said, "because it works." Business-to-consumer direct mail sales in 2003 generated $423 in revenue, and are projected to hit $577 billion by 2007, an 8% annual growth rate. Potter doesn't believe predictions about the end of paper catalogs. he pointed out that many online orders are generated by those who receive print catalogs.

According to USPS research, 44% of direct mail is read by customers, and only 6% of advertising mail is considered "objectionable." Mail is intrusive, he conceded. But in the eyes of most consumers, unlike telemarketing and spam, mail is not "obnoxious. That's the advantage we have."

Print Official USPS postage using your PC at home. Free trial worth $80 available.


COPYRIGHT 2004 PRIMEDIA Business Magazines & Media Inc. All rights reserved.COPYRIGHT 2004 Gale Group

Thursday, August 04, 2005

Think about it. USPS

Print Official USPS postage using your PC at home. Free trial worth $80 available.

One of the most memorable exchanges at the hearings held before the President's Commission on the Postal Service was one involving Postmaster General Jack Potter. He'd been asked by one of the commissioners about his plans to expand postal markets. Potter responded by saying rather candidly that the USPS really only had one thing it could market - its rate card. By this the PMG meant that as a closely regulated monopoly, the essence of the postal service's markets and services was defined by the Domestic Mail Classification Schedule (DMCS) and the postal rates derived from it.

While others wondered why the PMG didn't answer differently, the fact is that he was correct. The postal service indeed does define its products from the DMCS - a schedule that's partly within its control and partly under the sway of the Postal Rate Commission.

Nevertheless, if a rate schedule is all you've got, then the rate schedule should be where you put your time and energy to bring about new product offerings and improvements. The trouble is that this requires a little creativity and out-of-the-box thinking. Unfortunately, both seem to be in short supply over at the USPS these days.

Mail is still, and for the foreseeable future is likely to remain, an important vehicle for business development and commerce. To stay attractive to its likely users, though, the postal service has to do a major overhaul of its schedule of products and services. Mailers' needs have changed. Postal products haven't. Nor has the postal service's perception of why mailers use mail or what is likely to encourage them to continue doing so in the future.

The USPS likes to restrict its thinking within the bounds of its four walls. If it lets anyone in, access is limited to those "consultants" who have learned that the best way to win the next postal contract is to tell the postal service what it wants to hear rather than what it needs to hear. Consequently, when the USPS sequesters itself to think of something new, at best it manages to serve up the "same old, same old," or, at worst, comes up with some new approach that ultimately will dissuade businesses from using the mail. It's time for the postal service to give product redesign some fresh thought. If it doesn't, there might not be much product worth thinking about.

Print Official USPS postage using your PC at home. Free trial worth $80 available.


GENE A. DEL POLITO is president of the Association for Postal Commerce (PostCom) in Arlington, VA.

COPYRIGHT 2004 PRIMEDIA Business Magazines & Media Inc. All rights reserved.COPYRIGHT 2004 Gale Group